Refund Policy
At Officiel IPTV Abonnement, we are committed to offering the highest quality IPTV service at a competitive price. If, for any reason, our services do not meet your expectations or do not comply with our quality standards, we have put in place a 5-day money-back guarantee.
This means you have the option to request a full refund for any purchase made within 5 days of your subscription. The refund request process is simple and quick, allowing you to easily obtain a refund.
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How does our money-back guarantee work?
If you encounter a problem after the 5-day period and we are unable to resolve the situation regarding your IPTV subscription, we will refund you only for the unused period. For example, if you subscribed to a 12-month subscription for €49, but only use our service for 3 months before encountering a problem, you will only be charged for these 3 months (i.e., €18), and we will refund you the remaining €31.
We do everything we can to ensure your experience is smooth and hassle-free. If you encounter difficulties at any stage, our support team is available to provide you with full assistance, from setup to installation. Do not hesitate to contact us if you need help.